🔄 Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
⏳ Cancellation period
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must inform us (Worklights24.com, 📍 [Pichlhofen 83 A-8756 Sankt Georgen], ✉️ Email: mail@worklights24.com) by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract.
💰 Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, excluding the costs of delivery (except where the fault lies with us or with the product), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation.
For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this repayment.
📦 Return policy
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
⚠️ ATTENTION: WE DO NOT ACCEPT CASH ON DELIVERY PACKAGES.
❌ Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts:
- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the delivery of goods that have already been altered in any way or impaired by dirt.
📞 Contact information
If you have any questions regarding cancellation or return, you can contact us at any time:
✉️ Email: mail@worklights24.com
📞 Phone: [0720 31 03 03]