Declaration on the obligation to provide information (privacy policy)

The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the statutory provisions. In this data protection information we inform you about the most important aspects of data processing on our website.

Contact us

If you contact us using the form on the website or by email, the data you provide will be stored by us for the purpose of processing your request and in the event of follow-up questions. We will not pass on this data without your consent.

data storage

We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies, as well as the name, address and, if applicable, credit card details of the buyer. In addition, the following data is also stored by us for the purpose of contract processing: email, telephone number.

The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card details to the processing banks/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiry of the product liability period (10 years).

The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for the performance of the contract) of the GDPR.

online shop

Worklights24.com uses the Shopify Inc. ("Shopify") platform as a shop system. When you place an order in our shop, you agree to the storage and processing of your personal data by Shopify. For this purpose, your personal data will be forwarded to the Shopify data center in the United States and processed. This storage and processing of the data is carried out for the purposes of supporting and processing your orders, authenticating you, processing payments and improving Shopify's services. For more information about Shopify's terms of use and data protection, see Shopify Privacy Policy .

Shopify uses Google Maps services to display geographical maps. The corresponding Google privacy policy can be viewed here.

cookies

use of cookies

Worklights24.com uses cookies to improve the user experience on our website and to offer you personalized content. Cookies are small text files that are stored on your device when you visit our website. They allow us to store information about your visit and recognize your preferences.

types of cookies

We use different types of cookies:

1. Necessary cookies: These cookies are necessary to provide basic functionality of the website. For example, they enable navigation around the website and access to secure areas.

2. Preference cookies: These cookies allow us to store information that affects the way the website behaves or looks, such as your preferred language or region.

3. Statistical cookies: These cookies help us understand how visitors interact with our website by collecting anonymized information. We use this data to improve our website and services.

4. Marketing cookies: These cookies are used to display adverts that are relevant to you and reflect your interests. They also help limit the number of ads you see and measure the effectiveness of advertising campaigns.

management of cookies

You can manage or disable the use of cookies at any time through your browser settings. Most browsers offer the option to refuse or delete cookies. However, please note that this may affect the functionality of our website and some services may no longer be available.

Additionally, you may opt out of services on the Digital Advertising Alliance portal: DAA Opt-Out .

consent to the use of cookies

When you first visit our website, you will be informed about the use of cookies and will have the opportunity to give or refuse your consent to the use of certain cookie categories. Your consent is voluntary and can be revoked at any time.

For more information about the specific cookies we use, their purpose and storage period, please see our Cookie Policy.

web analytics

Our website uses functions of the web analysis service Google Analytics from Google Inc. Cookies are used to enable an analysis of the use of the website by your user. The information generated by the cookie about your use of this website is usually transferred to Google servers in Europe and, in exceptional cases, in the USA and stored there. You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract for order data processing with the provider. Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or f (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. The user data is stored for a period of 14 months.

Facebook

Due to our legitimate interest in analysis, optimization and cost-effectiveness, the so-called “Facebook pixel” of the social network Facebook is used within our online offering. This Facebook pixel enables us to determine the visitors to our website as a target group for the display of Facebook advertisements.

Our web pages contain plug-ins from the social network Facebook. You can recognise the Facebook plug-in by the Facebook logo or "Like button" on our page. You can find an overview of Facebook plug-ins here: Facebook plug-ins .

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plug-in. Facebook therefore receives the information that you have visited our page using your IP address.

If you click the Facebook "Like button" while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to assign the visit to our pages to your user account.

We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook's privacy policy at: Facebook Privacy Policy . If you do not want Facebook to be able to assign your visit to our pages to your Facebook user account, please log out of your Facebook user account.

third-party cookies

Worklights24.com works with some advertising partners. They help to make the internet and the websites more interesting for you. Therefore, when you visit our websites, cookies from partner companies are also stored on your hard drive.

These are temporary/permanent cookies that are automatically deleted after a specified period of time (lifetime 14 days to 2 years). The cookies of our partner companies also only contain pseudonymous and mostly anonymous data.

This includes, for example, data about which products you have viewed or whether something has been purchased.

retargeting

Our websites use so-called retargeting technologies. This technology enables us to address Internet users who are already interested in our products.

We are convinced that personalized advertising is more interesting for Internet users than advertising without a personal reference. These advertisements are displayed on our partners' websites based on cookie technology and an analysis of previous usage behavior.

This form of advertising is completely pseudonymous; no usage profiles are merged with your personal data.

By using our website, you agree that so-called cookies are used and that usage data can be collected, stored and used. Furthermore, your data will be stored in cookies beyond the end of the browser session and can be accessed again, for example, on your next visit.

You can revoke this consent at any time with effect for the future by refusing to accept cookies in your browser settings.

How can you prevent the storage of cookies or usage data?

• Facebook: Settings
• Google: Settings
• Bing: Settings
• Criteo: Privacy Policy
• Hotjar: Opt-out

Additionally, you may opt out of services on the Digital Advertising Alliance portal: DAA Opt-Out .

customer reviews

Request for Reviews

After the goods have been dispatched, you will receive an email from us asking you to rate our products and services. This email contains a link to our rating system, which is provided by Trusted Shops.

use of Trusted Shops

We use the services of Trusted Shops to give you the opportunity to share your experiences with our products and service. Trusted Shops is a provider of customer reviews and offers a platform where you can give your opinion. Your reviews will be published on our website and on the Trusted Shops platform.

You can view Trusted Shops’ privacy policy here: Trusted Shops Privacy Policy .

collection and processing of your data

When you submit a review, the data you provide (e.g. name, email address, review text) will be transmitted to Trusted Shops and stored there. This information is used to verify your review and ensure that it complies with Trusted Shops' guidelines.

your rights

You have the right to request information about the personal data we have stored about you at any time and to request that this data be corrected or deleted. If you do not want your reviews to be published or if you would like to withdraw your consent to the processing of your data, you can contact us directly or Trusted Shops.

For more information about your rights, see the “Your Rights” section of this Privacy Policy.

protecting your privacy

It is of utmost importance to Worklights24.com to treat your personal data confidentially and, of course, to comply with all legal data protection regulations.
Your data is transmitted securely using SSL (Secure Socket Layer). When you complete the order process in our shop, your data is transmitted to us using SSL encryption; in addition, your passwords are only stored in encrypted form.

your rights

You are generally entitled to the following rights:

• Information
• correction
• deletion
• restriction
• data portability
• revocation
• contradiction

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated, you can complain to a supervisory authority; in Austria this is the Data Protection Authority.

You can reach us at the following contact details:

Worklights24.com
Pichlhofen 83
8756 St.Georgen
Austria
shop@worklights24.com
Tel: +43 720 31 03 03

If you have any further questions or are concerned about the security of your data, please contact shop@worklights24.com.